On Stage: CHICAGO
The Shuberts built the Ambassador Theatre in 1921, one of four theatres they constructed on 48th and 49th Streets as part of their post-World War I rapid expansion. None of the other three (the Ritz, now the Walter Kerr; the Forrest, now the Eugene O’Neill; and the 49th St, now demolished) are currently operated by the Shubert Organization.
The plot of land for the Ambassador required that the auditorium be placed diagonally on its relatively small lot. This resulted in a lack of stage-wing space, and a uniquely shaped hexagonal auditorium. The exterior of the building is simple, with little ornamentation other than some brick patterning. The interiors, designed by architect Herbert Krapp, employ more elaborate Adam-style plasterwork in the decoration of the walls, ceiling, boxes, doorways and arches. The design motif was a favorite of Krapp’s.
Theatre is not completely wheelchair accessible. There are two small steps into theatre from the main entrance from the sidewalk. The side entrance has no steps from the sidewalk, please alert Box Office upon arrival. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.
Shubert Audience Services
The Ambassador Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or firstname.lastname@example.org. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.
Accessibility by Seating Section
Orchestra: Seating is accessible to all parts of the Orchestra without steps. Wheelchair seating is located in the Orchestra only.
Mezzanine(second level): 2 flights of stairs up 38 steps. Please note, once on the Mezzanine level there are approximately 2 steps per row. Entrance to Front Mezzanine is behind row E. Entrance to Rear Mezzanine is in front of row A.
Handrails: Available at the end of every stepped seat row in the Mezzanine.
Wheelchair | Companion Seat Locations:
Orchestra: J30 | L24 -28; K29 | K23 - 27; L30 | L24 - 28; M23 | M17 - 21; N101 | N102 - 104; O16 | O14, N16 - 18; O22 | O20, N20 - 22
Aisle Seat with Folding Armrest | Companion Locations:
Orchestra: G28 | G26; H29 | H27; M101 | M102; M114 | M113; N23 | N21; N26 | N24
There is a wheelchair accessible restroom.
The use of cameras, recording devices, cell phones, beepers, and other electronic devices during the performance is prohibited. Everyone attending a performance must have a ticket. Latecomers will be seated at the discretion of management. Wheelchair and mobility-impaired seating is intended for patrons with mobility disabilities. Children under the age of four years will not be admitted. No outside food or beverage permitted, unless medically necessary. No weapons permitted on the premises.